Grievance Redressal

For grievance redressal in respect of administration of Non-Significant Benchmarks under the Reserve Bank of India (Financial Benchmark Administrators) Directions, 2023, the various channels available are:

(i) Grievance Redressal Officer: Email at customercomplaints@icraanalytics.com

(ii) Escalation to MD & CEO: In case the Complainant is unsatisfied with the resolution provided by the Grievance Redressal Officer, he/she may escalate at md@icraanalytics.com